Unlocking Enhanced User Engagement and Workflow Efficiency with ServiceNow's Next Experience UI Customization Guide

Explore the Next Experience UI to unlock a and productive platform within ServiceNow. Whether you're ming to enhance user engagement, optimize workflow efficiency or unveil insights across your digital landscape, this guide serves as your roadmap.

Navigating through this document will introduce you to several key areas:

• Preparation for Activating Next Experience: Before diving deep into customization, learn about the considerations essential for ensuring a smooth transition.

• Next Experience Readiness Checker: A diagnostic tool that helps in evaluating whether your instance is ready for the upgrade to Next Experience.

• Customizing Themes: Tlor visual experiences by adjusting themes that align with corporate branding standards and user preferences.

• Configuring Landing Pages: Customize landing pages to match specific experience requirements, ensuring users are greeted with content relevant to their role or task.

• Admin Functions in Next Experience: Discover how to use admin features like role elevation, user impersonation, and workspace customization from the user menu.

• Unified Navigation Customization: Create custom menus that offer a streamlined navigation path for users, optimizing workflow based on their needs.

• Managing Workspaces: Modify the order of workspaces in the Unified Navigation Workspaces menu to improve user accessibility and efficiency.

• Advanced Search Settings: Personalize search capabilities by adding new tables for indexing, modifying searchable fields, or including workspace applications into the search context.

• Creating Custom Notifications: Enhance communication through custom content delivered as in-product notifications within Next Experience.

• In-Product Help Features: Implement interactive guidance to orient users and offer real-time assistance tlored to their tasks.

• Banner Announcements for Critical Messages: Utilize banner announcements for timely communications on system mntenance, outages or events affecting specific user experiences or the entire platform.

• Exploring Picker Enhancements: Understand how Next Experience scope pickers provide consistent selection across your instance's functionalities.

• Client-Side Scripting Global Variables: Dive into global variables that help in determining whether Next Experience is applied to a page using client scripts.

• Understanding Next Experience System Properties: Gn insight into system properties related to the Next Experience UI for better customization and integration possibilities.

• Measuring Performance with Client Interaction Table: Access performance metrics including UI loading times for frequently accessed pages, ding in identifying areas needing optimization.

Feel empowered to elevate your platform's capabilities by leveraging these configurations tlored to your organization's unique needs. Ready to transform? Let's start configuring Next Experience today!
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